Booking and Payment

 

Booking: Reservations must be made through the designated booking platform or directly with the property owner/manager.
Payment: Full payment is required at the time of booking to secure the reservation. Payments can be made directly via the website.

Cancellation Policy

 

Cancellation by Guest: Cancellations made two days or more before the check-in date will receive a full refund of the payment. Cancellations made less than two days before check-in won’t be refunded.
Cancellation by Owner: If the property becomes unavailable due to unforeseen circumstances, the owner will provide a full refund of all payments made.

3. Check-In and Check-Out

Check-In: Guests may check in from 3 pm onwards. Early check-in may be available upon request and is subject to availability.
Check-Out: Guests must check out by 10 am. Late check-out may be possible on request and is subject to availability.

4. Property Use

Occupancy: The property is intended for holiday use only. The maximum number of guests allowed is two. Additional guests or visitors must be approved in advance.

Damage and Cleanliness: Guests are responsible for any damage caused during their stay. The property should be left in a clean and tidy condition. A cleaning fee may apply if additional cleaning is required.

 

5. Restrictions

Smoking: Smoking is not permitted inside the property. Guests are requested to smoke outside and dispose of cigarette butts responsibly.
Pets: Pets are not allowed. If pets are permitted, they must be declared at the time of booking, and any additional cleaning fees may apply.

6. Safety and Security

Liability: The owner is not liable for any personal injury, loss, or damage to personal belongings during the stay. Guests should ensure they have appropriate travel insurance.
Keys and Access: Guests will receive instructions for key collection and property access prior to arrival. Lost keys may incur a replacement fee.

7. Complaints and Issues

 

Reporting: Any issues or complaints should be reported to the property owner or manager immediately so that they can be addressed promptly.
Resolution: The owner will make every effort to resolve issues to the guest’s satisfaction, but compensation for minor inconveniences cannot be guaranteed.